Refund Policy

At TongueTactic, we strive to provide our customers with the best language learning experience possible. However, we understand that circumstances can change. Below are the details of our refund policy.

Eligibility for Refunds

1. **Digital Products**: If you have purchased a digital product (e.g., e-books, online courses), you may request a full refund within 30 days of your purchase, provided you have not downloaded or accessed the content.
2. **Subscriptions**: For subscription services, you may cancel your subscription at any time. If you cancel within the first 14 days, you are eligible for a full refund. After 14 days, no refunds will be issued for the current billing period.

How to Request a Refund

To initiate a refund request, please contact our customer service team. You can reach us via the following methods:

Please include your order number and a brief explanation of why you are requesting a refund. Our team will review your request and respond within 5 business days.

Refund Process

Once your refund request is approved, the refund will be processed back to your original payment method within 7 to 10 business days. Please note that depending on your bank’s processing times, it may take additional time for you to see the funds reflected in your account.

Contact Us

If you have any further questions regarding our refund policy or need assistance, please do not hesitate to reach out to us. We are here to help you in your language learning journey!